General terms and conditions

Payment modalities

Payment due as per booking confirmation (no later than 30 days after booking). For bookings made less than 4 weeks before arrival, the total amount is due immediately upon receipt of the booking confirmation.

We do not take credit cards.

The total rental price includes additional costs such as electricity, water, bed linen and final cleaning.

Cancellation fees
The following cancellation fees apply:
Cancellation up to 8 weeks before arrival free of charge.
Cancellation up to 4 weeks before arrival: 50% of the total accommodation price
Cancellation 2 weeks before arrival: 100% of the total accommodation price

Check-in and check-out times
Earliest check-in time is 3pm; latest check-out time is 11am.

Towels
Towels can be rented on request for an extra charge.

Dogs
It is indicated in which houses dogs are allowed. As we would like to offer all guests (dog lovers and non-dog lovers) a stress-free holiday and the property is not fenced, leashes are required all year round at the RelaxRanch.

WLAN
WLAN is available free of charge in the lounge barn.

Damage
Everyone can have a mishap. We ask you to report it to us if something is defective so that we can repair or replace it. Damage to the building or furnishings caused wilfully or due to gross negligence will be charged to the main tenant retrospectively.

Waste disposal
Waste separation is also an important issue in Sweden. Household waste can be disposed of in the bins next to the red letterbox at the entrance to the path. In Sweden we attach great importance to sorting waste correctly. Please remember, for the sake of the environment, to produce as little waste as possible. Plastic, glass, metal cans, paper and cardboard can be disposed of free of charge in the containers provided next to the Livshandel in Botilsäter. Beverage and beer cans as well as PET bottles (please DO NOT crush them) can be returned at any shop for a deposit. Green waste can be disposed of in the green compost bin next to the greenhouse. If you have any questions, please do not hesitate to contact us.

Boat hire
The following boats can be hired from us:
Skiplat Wooden boat for 2 persons with 6 hp 4-stroke Suzuki engine Hard plastic boat for 3 persons with 6 hp 4-stroke Suzuki engine HR430S Hard plastic boat for 4 personswith 9.9 hp 4-stroke Suzuki engine HR470 Hard plastic boat for 5 persons with 9.9 hp 4-stroke Suzuki engine
The boats can be hired by the day or by the week. At the beginning of the rental period you will receive a full fuel canister, which must be returned full when the boat is returned. The rental prices can be found in the price list.

Bicycle rental
Used bicycles are freely available. They cannot be booked, the "first in, first out" principle applies. We do not have bicycle helmets for hire. If you lose your bike, we charge a flat rate of SEK 500.

Saunause
The use of the sauna is free of charge. Please book one day in advance at the reception. If the sauna is unused, it can of course also be booked at short notice.

Smokingat RelaxRanch
Smoking is strictly prohibited in the houses. If you wish to smoke, we ask you to do so only on the terrace of your house and to dispose of the cigarette butt in the ashtray provided. Please do not dispose of cigarette butts in the open air, neither in the forest nor on the street.

Disclaimer
We accept no liability for personal effects and valuables stored in your house/room or any other place at RelaxRanch. You are responsible for your participation in sports and other holiday activities as well as activities in and around the lake. You should check equipment and vehicles before using them. We are not liable for accidents that occur during holiday activities or on the RelaxRanch premises. We recommend that you take out appropriate accident insurance if you do not already have it. Furthermore, parents and dog owners are asked to supervise their children and dogs. Use of the garden, bicycles, boats and all facilities is at your own risk.

Löthultet, November 2023