Terms and Conditions

Terms and Conditions of Booking, Payment (applies to direct bookings with us)
Bookings can be made via the contact form on our website www.relaxranch.com or over the telephone.

For bookings 40 days or more before arrival: a required payment of at least 50% of the rental price is due within 10 days of the booking confirmation; and the final payment is due at least 10 days before your arrival.

For bookings 40 days or less before arrival: the total payment is due within 10 days of your booking confirmation or at the latest on the day of arrival (if booking is made less than 10 days before).

The rental price includes all additional costs such as electricity, water etc. as well as the bed linen and the final cleaning.

We do not accept credit cards.

Cancellation Fees
The following cancellation fees apply:
Cancellation 40 days or more before arrival: 20% of the package price (registration fee)
Cancellation 39-12 days before arrival: 50% of the package price
Cancellation 11-2 days before arrival: 75% of the package price
Cancellation 1-0 days before arrival: 100% of the package price

Check-in and check-out times
Arrival and departure day is Saturday or upon request. Earliest check-in time is 3pm; latest check-out time is 11 o’clock.

Towels
Towels can be hired for a fee.

Dogs
It is indicated in which houses dogs are allowed. Since we want to make all guests (dog handlers and non-handlers) a stress-free holiday and since the property is not fenced, We request that dogs be kept on a leash all year-round at the RelaxRanch.

Wireless Internet
Wi-Fi is available in the barn for free.

Damage
An accident can happen o anyone. We ask you to let us know if something is broken so we can repair or replace it. Damage to the building or the facility that has been willfully or due to gross negligence, will be charged to the main tenant retrospectively.

Waste disposal

Waste separation is also an important topic in Sweden. The household waste can be disposed of in the garbage cans next to the red mailbox at the way entrance. In Sweden, we attach great importance to the correct waste sorting. Please remember, for the sake of the environment, to produce as little garbage as possible. Plastic, glass, metal cans, paper and cardboard can be disposed of free of charge in Botilsäter in the designated containers next to the Livshandel. Drinks and beer cans as well as PET bottles (please DO NOT crush) can be returned in each shop for a deposit. The green waste can be disposed of in the green compost bin next to the greenhouse. For questions we are always happy to help.

Boat Rentals
he following boats can be rented from us:
Wooden boat for 2 people with 6 horsepower 4-stroke Suzuki engine
Hard plastic boat for 3 people with 6 horsepower 4-stroke Suzuki engine
HR430S hard-boat for 4 people with 9.9 horsepower 4-stroke Suzuki engine
HR470 hard plastic boat for 5 people with 9.9 horsepower 4-stroke Suzuki engine

The boats can be rented daily or weekly. At the beginning of your rental you will receive a fully fuelled canister, which must be returned when the boat is returned. The rental prices can be found in the price list.

Bike Rentals
There are bicycles available for your use at leisure. Bicycle helmets must be taken from home. If the bike is lost, we will charge you a flat rate of SEK 1000.

Sauna usage
The use of the sauna is free. Please contact the reception the day before to reserve. If the sauna is unused, it can of course be booked at short notice.

Smoking at the RelaxRanch
Smoking is strictly prohibited in the cabins. If you want to smoke, we ask you to do so only on the terrace of your cabin and dispose the cigarette butts in the designated ashtray. Please do not through away any cigarettes on the ground of the property, in the forest nor on the street.

Disclaimer
We do not accept any liability for personal effects and valuables stored in your house / room or elsewhere on the RelaxRanch. Participation in sports and other holiday activities as well as activities in and around the lake must be your own responsibility. You should always check devices and vehicles before use. We are not liable for accidents occurring during holiday activities or on the grounds of the RelaxRanch. We recommend that you take out an accident insurance policy if you do not already have one. Furthermore, parents and dog owners are asked to supervise their children and dogs. The use of the garden, bicycles, boats and all facilities is on our own liability.

Löthultet, April 2019